PRMG 0006 - Building High-Performing Project Teams: Practical Skills for Today’s Human + AI Workplace
Course Description
Build a smarter, more adaptive approach to project management by combining human-centered leadership with the power of artificial intelligence.
Using proven project management frameworks and emotional intelligence insights, this course dives into the best ways to combine emotional intelligence (EI) with AI to lead more effective, resilient teams. Participants will explore how to strengthen essential human skills — communication, empathy, adaptability and ethical decision-making — while leveraging AI tools to improve productivity, streamline collaboration and support better, faster decisions.
Through real-world case studies, hands-on exercises and team-based projects, participants will gain practical strategies for navigating complex project environments where human insight and intelligent systems must work together. This course focuses on building trust, fostering inclusive team dynamics and using AI responsibly to enhance — not replace —human capability.
Course Outline/Topics
Day 1: Foundations of Project Teams & Human Fluency
- Course introduction and expectations
- What is a project? (PMBOK® definition)
- What is a project team?
- Organic vs. holistic team models
- Why teams still matter in the age of AI
- Characteristics of high-performance teams
- Introduction to team empowerment
- Human fluency fundamentals
- Tuckman’s 5 Stages of Team Development
Day 2: Building, Structuring and Leading Teams
- Staffing and structuring project teams
- RACI framework (roles & responsibilities)
- Emotional Intelligence (EI) in team leadership
- Smart team formation using Human Fluency + EI
- Team onboarding and culture development
- Understanding the Triple Constraint (Time, Scope, Cost)
- Managing expectations and project vision
Day 3: AI Integration, Problem-Solving and Performance Management
- AI as a team collaborator (not replacement)
- Pros, cons and limitations of AI in projects
- The 4 Cs Framework:
- Critical Thinking
- Communication
- Creativity
- Collaboration
- Time management: Priority Matrix
- Problem-solving methodologies and styles
- Conflict resolution techniques
- Managing team performance issues
- Client/vendor management and contract issues
Day 4: Advanced Leadership, Critical Thinking and Team Optimization
- Critical thinking in an AI-driven environment
- Root cause analysis
- Root cause exercise: Why did the Titanic sink?
- Risk identification and risk management lifecycle
- Creating team synergy
- Motivating teams (3 key principles)
- Coaching, Q&A and course synthesis
Benefits and Learning Outcomes
- Use human fluency skills to lead and manage diverse project teams
- Assess AI tools and decide how to best integrate them into project workflows
- Recognize ethical implications of AI in team and organizational contexts
- Design strategies for effective human-AI collaboration
- Communicate complex ideas clearly across stakeholders
- Foster resilience, adaptability and continuous learning within teams
Prerequisites
Project Management Foundations or equivalent experience
Testimonials
"This class was very valuable and opened my eyes to different ways of facilitating communication and collaboration with my team. The class was very hands-on with plenty of communication during group activities as well as with the instructor. The instructor keeps things fresh and interesting at all times."
-Online Participant
"The instructor is extremely responsive to emails and puts a lot of thought and effort into his well-crafted emails with valuable feedback and comments. He also provides both timely and meaningful feedback to posted assignments."
-Online Participant
Instructors
Partners & Professional Credits
- Project Management Institute 14.0 PDUs
Applies Towards the Following Credentials
- Project Management Certificate : Core
- Team Dynamics Microcredential : Core