PRMG 0006 - Empowering Project Teams: Facilitating Communication and Collaboration
Course Description
Teams that can communicate, collaborate and cooperate provide the foundation of successful project and product delivery. Get the core tools and techniques to ensure timely delivery of information to stakeholders. Develop your ability to collaborate and influence without authority, creating a positive work environment that leverages roles and responsibilities.
Optional texts (purchased by participant):
- “Building Team Power,” Second Edition, by Thomas Kayser
- “You Can’t Lead With Your Feet on the Desk” by Ed Fuller
The PMI Authorized Training Partner logo is a registered mark of the Project Management Institute, Inc.
Course Outline/Topics
An Introduction to Managing High-Performance Project Teams
- Establish the language
- What is a project?
- What is project management?
- What is the difference between project management and routine work?
Discuss a Communication Management Plan
- What does it mean?
- to be a team member
- to be a manager
- to be a sponsor
- What is your role?
- Leader
- Manager
- Administrator
- Facilitator
- Follower
- Persuader
- What is the agenda of the players?
- Identifying the project stakeholders
- Identifying the project sponsor
- Building a relationship with the project sponsor
- Identifying the core team members
- Developing relationships
- Determining what the project structure looks like
- Defining roles and responsibilities
- Establishing the core team
- Review communication and collaboration tools
- Review PMIS solutions
Laying the Framework for Success
- Creating/evaluating the project charter
- Cost, time, quality, scope, risks
- Can you say ‘no’?
- Communicating the vision in 10 words or less
- Developing guiding principles and managing conflict
- Confirm and communicate roles, responsibilities
- Accountability and authority
- for team members
- for stakeholders
- Conducting a skills assessment
- What skills are available?
- What skills are needed?
- How to get what you need without a large training budget?
- Transitioning team members onto the team
- Kicking off the project
- Where does it fit?
- What is the impact?
- Strategies to manage competing requirements
- Picking the stages / phases
Team Interaction in the Critical Stages – Planning, Executing and Controlling the Work
- Confronting the real world – deal with the tough stuff
- Defining the product scope
- Selling the project scope
- Authorizing work
- When to say ‘yes’
- When to say ‘no’
- When to say ‘wait’
- Managing competing schedule and cost requirements
- Dealing with the interference of business requirements
- Monitoring and controlling
- Dealing with the under-performing team member, vendor or stakeholder
- Dealing with contract violations
- Developing a transition strategy for team members
- Developing an integrated team
Benefits and Learning Outcomes
- Develop templates to expedite the planning, executing, monitoring and controlling process
- Develop and communicate roles and responsibilities to project stakeholders
- Create information dashboards for communicating with project stakeholders to convey the right information to the right person for the right decision
Prerequisites
Project Management Foundations or equivalent experience
Testimonials
"This class was very valuable and opened my eyes to different ways of facilitating communication and collaboration with my team. The class was very hands-on with plenty of communication during group activities as well as with the instructor. The instructor keeps things fresh and interesting at all times."
-Online Participant
"The instructor is extremely responsive to emails and puts a lot of thought and effort into his well-crafted emails with valuable feedback and comments. He also provides both timely and meaningful feedback to posted assignments."
-Online Participant
Partners & Professional Credits
- Project Management Institute 14.0 PDUs
Applies Towards the Following Credentials
- Project Management Certificate : Core
- Team Dynamics Microcredential : Core