BSMG 0008 - Leveraging Your Emotional Intelligence in the Modern Workplace
Course Description
Tapping into emotional intelligence results in a better bottom line for both businesses and employees. Research clearly shows this, yet many courses on emotional intelligence still focus on outdated concepts of managing emotions vs. leveraging them.
In this dynamic course, you’ll not only learn the fundamentals of identifying emotions, but you’ll also discover how you can apply those concepts in today’s post-pandemic workplace. Navigating online meetings, social media, the age of the influencer and an ever-expanding list of work-life balance challenges with remote vs. in-office work requires a high level of emotional intelligence. This course gives you concrete tools to heighten you emotional intelligence and use it effectively, whether in your career, personal life or both.
No matter where you are professionally or personally, emotional intelligence can help you:
- Move ahead in your career
- Reduce stress
- Improve the bottom line of your department, division or company
- Retain employees
- Generate better team results and increase productivity
- Create greater ease in your work-life
- Improve your health
Course Outline/Topics
Module 1: Leveraging vs Managing Emotions: The Benefits
Module 2: Primary and Secondary Emotions: The Foundation
Module 3: Identifying and Applying Emotions: The Tools
Module 4: Emotional Intelligence in Project Planning
Module 5: Creating an EI Flex Strategy for Various Environments: online, email, social media, in-person
Module 6: Putting it all Together
Benefits and Learning Outcomes
At the end of this workshop, participants will be able to:
- Build and use personal Sensation Dictionary of Emotional Awareness.
- Learn how to use the Emotion Wheel to increase reasoning ability in varied situations.
- Create an EI Flex Strategy for various environments: online, email, social media, in person.
- Distinguish between managing emotions and leveraging emotions.
- Learn how to use emotional intelligence in project planning to identify and address areas of concern.
Who Should Attend
- All Professionals
- Managers
- Supervisors
- Leaders
- HR Professionals
- Project Managers
- Anyone who works with people
Instructors
Applies Towards the Following Credentials
- Business Analysis Certificate : Elective
- Business and Interpersonal Communication Certificate : Core
- Emerging Leaders Certificate : Core
- Project Management Certificate : Elective