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BSMG 0007 - Influence Without Authority: Manage People and Projects Up, Down and Virtually

1031068
Instruction Methods Live Online
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Course Description

As more organizations move away from traditional hierarchies and toward cross-functional teams, short-term projects and changing staff, it’s more important than ever for all employees to have a wide variety of tools to achieve successful outcomes and create change. This interactive course helps you understand the nature of power and influence, how to influence others and how to leverage your influence even when you don’t have final authority. Learn specific strategies to increase your influence so you can manage people and projects up, down and virtually.

Need to upskill your team? We can bring this training to your organization, when and where it is convenient. For more information, visit Customized Training.

Course Outline/Topics

  • Define influence
  • Explore influence models and research
  • Learn four strategies for creating influence
  • Identify goals and common ground
  • Build relationships and rapport
  • Determine positive and negative motivation
  • Design and maintain alliances
  • Conduct balanced conversations
  • Clarify the goal
  • Craft your message
  • Connect with curiosity
  • Application and practice

Benefits and Learning Outcomes

  • Identify sources and styles of influence
  • Assess assumptions of authority
  • Explore how to have thoughtful interactions in order to achieve results at all levels
  • Compare and contrast strategies for influence and determine when to use
  • Practice balanced conversations to find common ground and design accountability
  • Determine situations where influence is necessary and apply skills learned

Instructors

  • Jill Mueller

Partners & Professional Credits

  • Project Management Institute

Applies Towards the Following Credentials

  • Business Administration Certificate : Elective
  • Business Analysis Certificate : Elective
  • Business and Interpersonal Communication Certificate : Elective
  • Emerging Leaders Certificate : Core
  • Facility Management Certificate : Elective
  • Project Management Certificate : Elective
  • Team Dynamics Microcredential : Core
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BSMG 0007 - 260519V

Expand or collapse BSMG 0007 - 260519V
May 19, 2026
Live Online
Available
$595.00
Section Title
Influence Without Authority: Manage People and Projects Up, Down and Virtually
Type
Live Online
Days
T
Time
8:30AM to 4:30PM
Dates
May 19, 2026
Schedule and Location
View Details
Contact Hours
7.0
Location
  • Online (Central Time)
Instruction Method Options
Live Online  
Course Fee(s)
Registration $595.00
CEUs
0.7 CEUs
Cancel Request Deadline
May 05, 2026
Transfer Request Deadline
Apr 19, 2026
Instructors
  • Jill Mueller
Partners & Professional Credits
  • Project Management Institute
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University of Wisconsin - Milwaukee, School of Continuing Education

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Jill Mueller

Jill Mueller is a coach and trainer at Darcy Luoma Coaching & Consulting. Previously, Jill worked as a special assistant to the president of UW System and as a trainer and assistant manager at Great Lakes Higher Education Guaranty Corporation. She earned her master’s in adult education at UW-Milwaukee and completed the Certified Professional Coaching program at UW-Madison. Jill is passionate about combining education and coaching to help adults find joy and success in their work and in their life.

BSMG 0007 - 260519V - Influence Without Authority: Manage People and Projects Up, Down and Virtually

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Online (Central Time)

This is a real-time, scheduled class that you attend online (like on Zoom or Canvas) at the specific dates and times listed.

Live Online

Description
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The continuing education unit (CEU) is a nationally recognized means to document participation in organized non-credit continuing education. One CEU is defined as 10 contact hours of participation in organized continuing education under qualified instruction. The CEU provides a vehicle for employers, professional groups, and licensing agencies to account for participation in non-credit seminars, workshops, and courses.

Jill Mueller

Jill Mueller is a coach and trainer at Darcy Luoma Coaching & Consulting. Previously, Jill worked as a special assistant to the president of UW System and as a trainer and assistant manager at Great Lakes Higher Education Guaranty Corporation. She earned her master’s in adult education at UW-Milwaukee and completed the Certified Professional Coaching program at UW-Madison. Jill is passionate about combining education and coaching to help adults find joy and success in their work and in their life.

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