The Six Sigma Black Belt Certification – Office & Admin Operations is designed for non-manufacturing environments such as IT, health care, finance and other service-based industries.
Through this in-depth program, you’ll improve your ability to set and achieve goals by developing high-performing teams, monitoring projects from start to finish and using data to drive measurable results. As a Black Belt, you will move beyond simple skills sets and into a leadership role, allowing yourself to make decisions and manage projects on your own.
Please Note: This is an accelerated Six Sigma program. The instructional modules are designed to immerse participants in the core principles, tools and methodologies of Six Sigma through guided lessons and activities. While students may reflect on their own projects during the course, project work itself is not completed during the instructional portion. Instead, project execution begins after the course, once participants have built the necessary foundation.
Earning Criteria: This certification is awarded by a Master Black Belt instructor upon successful completion of the instructional course, registration in capstone project and approval of the final capstone project. Successful completion of the instructional course includes but is not limited to: attend all classes, active participation in class discussions, completion of all course work and assignments.
Capstone Project: To earn this certification, you will need to complete a capstone project. The capstone project must be completed through the course, Capstone Project: Six Sigma Black Belt –Office & Admin Operations.
If you'd like more information on our Six Sigma program, please email sce-engineering@uwm.edu.
Customized Training Solutions. Bring our courses to your team. We can tailor the curriculum and delivery to meet the specific needs of your organization. For more information, go to our Customized Training Solutions page or email sce-customized@uwm.edu.
Learning Outcomes
- Define DMAIC (Define, Measure, Analyze, Improve and Control) methodology
- Differentiate among statistical tools to determine their correct applications
- Describe your role as a Six Sigma project leader within your organization
- Identify and apply effective methods of tracking to improve your organization
- Evaluate team selection methods to improve group effectiveness and efficiency
- Design, implement and improve a real-world business process using your Six Sigma Black Belt skills
Courses
To get started, enroll in Six Sigma Black Belt – Office & Admin Operations course. Earn the certification by completing the Six Sigma Black Belt – Office & Admin Operations four-day course plus a capstone project.
Note: Six Sigma Green Belt – Office & Admin Operations Certification (or equivalent approved experience) is a prerequisite of earning the Six Sigma Black Belt – Office & Administration Operations.
Certification Badge
Earn your certification and showcase your achievement with a distinctive digital badge.

